1. Overview

At Gameday‑Collectibles, we want every customer to feel confident when purchasing officially licensed football helmets and memorabilia. This Refund & Returns Policy explains how returns, refunds, and damaged‑item claims are handled.

2. 30‑Day Return Policy

Customers may return eligible helmet purchases within 30 days of delivery.

To qualify for a return:

• The item must be in original condition
• Packaging, accessories, and tags must be included
• The product must not show signs of wear, handling, or display use

Returns that do not meet these requirements may be denied or refunded at a reduced amount.

3. Restocking Fee

All non‑damaged returns are subject to a 10% restocking fee. This fee covers inspection, repackaging, and inventory processing.

Example: If a helmet is returned in perfect condition, the refund will be 90% of the purchase price (excluding shipping).

4. Damaged or Defective Items

If your helmet arrives damaged, defective, or incorrect, you are eligible for a full refund with no restocking fee.

To process a damaged‑item claim:

• Contact us within 7 days of delivery
• Provide photos of the damage and packaging
• Keep all original materials until the claim is resolved

Once approved, you may receive a full refund or a replacement, depending on availability.

5. Return Shipping Costs

• Buyer pays return shipping for standard returns.
• For damaged or incorrect items, Gameday‑Collectibles covers return shipping or provides a prepaid label.

6. Refund Processing Time

Refunds are issued after the returned item is received and inspected. Processing typically takes 3–5 business days once the item arrives at our facility.

Refunds are issued to the original payment method.

7. Non‑Returnable Items

Certain items cannot be returned, including:

• Custom or personalized helmets
• Clearance or final‑sale items
• Items missing original packaging or accessories

8. How to Start a Return

To begin a return or damaged‑item claim, contact our support team with:

• Order number
• Reason for return
• Photos (if damaged)

We will provide instructions and next steps.

Contact us at Sales@Gameday-Collectibles.com for questions related to refunds and returns.